5 Steps to Become a Hotel Manager

Becoming a Hotel Manager takes a combination of strong communication, organization and management skills, as well as a proper education.

#1) Develop excellent communication skills.
Hotel managers are constantly greeting and speaking to guests, managing staff members, making phone calls and addressing any complaints or problems.

#2) Get organized.
Hotel managers need to be have impeccable organization because they are responsible for every single hotel operation. Hotel services and departments that the manager is in charge of include (but aren’t limited to):
* the concierge
* reception
* reservations
* guest services
* housekeeping
* catering
* entertainment
* engineering
* security

And the size of the staff varies. A small hotel may have a staff of thirty people, whereas a hotel in Las Vegas has a staff of thousands of workers. Either way, you must be organized and able to control several different hotel operations and people at once.

#3) Get educated.
For a comprehensive hotel education program, some choose to enter into a 4 year bachelor’s program. However, there are other options, such as certifications, associate degrees and training programs, readily available as well. Always make sure that the program you’re looking into is accredited by the ACPHA, meaning that it has been evaluated and approved by an authoritative agency.

#4) Learn how to budget.
Hotel managers are in charge of setting room rates, allocating department funds, signing off expenditures, setting restaurant prices, estimating costs of food, dealing with food suppliers and much more. In the end, hotel managers need to have made a decent profit, while having satisfied all customers with a pleasant and accommodating hotel experience.

#5) Don’t be afraid to start from the bottom.
Often times, hotel managers start out as a receptionist, a busboy, a cook, or a guest services representative. Remember that it is in these entry level positions that you will learn the daily operations of a hotel best. Be patient, and you will work your way up to hotel manager in no time.

{ 15 comments… read them below or add one }

Charity December 18, 2016 at 5:17 pm

I’m currently taking my prereqs for medical programs but I feel that my passion leans more towards the Business area. I just want to get insight and opinions from people who has a business degree. I wanna know what other jobs you can do out there.


Arlie Dentesoz November 30, 2014 at 2:25 am

Starting as a Night Auditor is the best way to get into the hotel industry. Almost every hotel is always looking for a night person because they are always in need. I myself started as a Night Auditor and now am a Front Office Manager facing a promotion to General Manager all with only 3 years combined hotel experience and no schooling. If you have the drive and show your company that you are here and loyal then you will go very far. Don’t be afraid to put in good hours when you are salary, and learn as much about everything as you possibly can. Attention to detail is key, and so is being assertive. You can do it!


Enijones November 22, 2014 at 12:48 pm

Thanks,I’m glad I could get in touch @ this moment. I am currently in my final year in a University studying Food science but I love Hotel Management….pls after my graduation what should I study next?


Diwakar Pilpa November 21, 2014 at 12:10 pm

I am Diwakar Pilpa from Manali . I also want to become a hotel manager. Nice ideas are in these articles . Liked it.


kishore September 30, 2014 at 1:09 am

I am kishore from A.P. It is very nice job to do. I am going to do hotel management.


Amiegene September 10, 2014 at 10:19 am

It is good to have hospitality education but I know a GM who just has experience and was promoted. He merely has a high school education.


Lindsey Jade August 14, 2014 at 12:03 pm

This was really helpful, thanks! I definitely want to become a hotel manager, it’s a great job that gets you a great salary.


Pradeep bohora August 22, 2014 at 2:32 pm

Hi I’m Pradeep from Nepal. I also want to be manager like do you some more idea…


Mahia Paikea November 21, 2013 at 3:47 pm

this is vary good information to go on my assesment. as i am studying hospitality management thanks heaps for thoes steps really helped me actually.


marryann May 18, 2013 at 3:55 pm

i have used this examples and i have become a hotel manager


Antoney Muyela Nyikuli April 10, 2014 at 7:29 am

@Marryann; I humbly request for your help because I have yearned to have a great personality in hotel management just as you have made it, I am a form four leaver and I truly believe that finding you is a blessing to me and I truly need your help. Please I humbly believe that I will hear from you soon. For any updates please contact me, +254725632305


Yash Patel July 8, 2014 at 4:54 pm

I am studying in 12 commerce,what should be my next step to be hotel manager…..plz suggest me something…..must reply(India,Gujarat)


Bob March 6, 2013 at 12:54 pm

“in no time”???? – hah.


Sajid chandwani June 8, 2012 at 12:19 am

Excellent and i have learned many thngs from ths webpage gud.


Angelena Gauani September 22, 2010 at 10:42 am

Fed up with obtaining low numbers of useless traffic to your site? Well i want to tell you about a fresh underground tactic which makes me personally $900 daily on 100% AUTOPILOT. I possibly could be here all day and going into detail but why dont you merely check their site out? There is a excellent video that explains everything. So if your seriously interested in producing hassle-free money this is the site for you. Auto Traffic Avalanche


Leave a Comment

{ 2 trackbacks }

Previous post:

Next post: